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Cookies Policy

Cookies Policy

What are Cookies?

A cookie is a small piece of data stored on your device when you visit our website or mobile application. It's used to remember your preferences, keep you logged in, and improve your overall browsing experience.

Why Do We Use Cookies?

We use cookies for several purposes:

  • To identify you as an existing user
  • To save your login credentials, so you don't have to log in every time
  • To personalize your experience based on your preferences
  • To track usage statistics and analytics data

Types of Cookies

Essential Cookies

These cookies are required for the basic functionality of our website. They enable features like logging in, storing payment information, and remembering your language settings.

  • Examples: cookieconsent_status, JSESSIONID, _ga

Session Cookies

Session cookies only exist during a single browsing session. They're automatically deleted when you close your browser or log out.

  • Example: JSESSIONID

Persistent Cookies

Persistent cookies stay on your device until they expire or are manually deleted. We use these to save your preferences and login credentials for longer periods.

  • Examples: _ga, _gid

Functional Cookies

Functional cookies help us remember your language settings, cookie preferences, and other user-specific options.

  • Example: cookieconsent_status

Analytics and Performance Cookies

We use analytics tools like Google Analytics to understand how users interact with our website. These cookies provide anonymous usage statistics that help us optimize performance, fix issues, and improve the overall experience.

  • Examples: _ga, _gid, __utma

Preference and Language Settings

Cookies also remember your language settings, allowing you to navigate through multiple languages seamlessly.

  • Example: lang_pref

Login/Session Continuity

When you log in to our website, we store a session cookie on your device. This ensures that the system recognizes you as an existing user and keeps you logged in for subsequent visits within a specified timeframe.

Device Recognition

We use cookies to identify devices connected to your account, ensuring secure access across multiple browsers or platforms.

Security-Related Cookies

Our website uses security-related cookies to protect against malicious activities like cross-site scripting (XSS) attacks. These cookies help detect and mitigate such threats.

  • Example: x-xsrf-token

Browser Storage Technologies

In addition to traditional cookies, modern browsers store other types of data in the browser's local storage or cache memory. We may use these technologies for similar purposes as traditional cookies.

Third-Party Integrations

We may partner with third-party services like social media platforms, email marketing tools, or advertising networks. These integrations might result in additional cookies being stored on your device when interacting with our website through their services.

  • Examples: Facebook Connect, Google Maps

Marketing or Communication Preferences

Some of the cookies used by us are to gather data about how you interact with our site and use this information for marketing purposes such as retargeting advertisements.

Cookie Consent Management

We respect your preferences regarding cookie usage. You can control which types of cookies we store on your device through your browser's settings or third-party extensions like cookie consent managers.

Browser Cookie Controls

You have full control over the type and amount of cookies stored on your device:

  • Clearing existing cookies
  • Disabling individual cookie categories
  • Blocking third-party requests for cookies
  • Customizing cookie storage duration

Site Functionality Impact When Cookies Are Disabled

If you choose to disable or block all types of cookies, some features may not work as intended. This includes functionality related to user preferences, language settings, and login persistence.

Technical Diagnostics and Performance Optimisation

We use aggregated analytics data and technical diagnostics information to optimize our website's performance. This data remains anonymous and is used solely for internal improvement purposes.

User Experience Improvements

Based on the collected cookie-related data, we can identify areas that require optimization or adjustments to ensure a smooth user experience across different platforms and devices.

Aggregated Analytics Information

To improve site functionality and offer relevant content, we collect aggregated information about your interaction with our website. This anonymous data remains within our system for internal analysis purposes only.

By using this website or mobile application, you consent to the use of cookies as outlined above. If you wish to disable all types of cookies or have specific concerns regarding cookie usage, please refer to your browser's documentation or contact our support team.